IssueDirect
IssueDirect provides Digital Issuance and a full suite of leading-edge virtual Card Management services.
Our integrated system enables customers to have virtual credit, debit and prepaid cards issued instantaneously
using their existing mobile banking application, through Ciphertext’s proprietary technology.
Application Features
CHANGE PIN
Changing a card PIN usually requires calling customer service or scheduling an appointment. With Change pin a cardholder can securely change their PIN in seconds using IssueDirect.
FREEZE CARD
This module allows your cardholders to temporarily lock their card with a single swipe, preventing fraudulent charges until the cardholder unlocks the card again.
REPLACE CARD
With Replace in your mobile banking application a customer can immediately request and receive a new card, alleviating any existing issues that come with replacing a card.
ADD TO WALLET
Add to Wallet allows cardholders to instantly access and provision their virtual card to the digital wallet through a mobile banking application.
TRAVEL NOTIFICATION
With Travel Notifications, cardholders can add upcoming trips to their mobile banking application in advance, saving the customer a visit to the branch or calling customer service.
What We Offer
How IssueDirect Integrates With Your Banking Application
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